Getting started

Getting started with Premier Bet is easy. Simply register your details, deposit and you can start betting immediately.
Remember you will have to be aged 18 or over to bet with us

Placing your first bet
First you need to login using your username and password. Your username is your phone number (ex: 260123456789) if you recently created your account. Login remains the same for existing customers.

  • After your account is funded simply make your selections and they will be shown on your betslip.
  • Choose your bet type from within the Combi or System tab,
  • Enter your stake and click PLACE.
Any bonus that applies to your bet will be displayed.
Depositing funds
Log into your account, click on DEPOSIT, enter the amount you wish to deposit and choose your preferred payment option. We currently offer 2 payment methods for you to deposit funds into your account: Voucher and Airtel Mobile Money.
Depositing via Voucher

Firstly, you need to buy your Voucher from one of our Premier Bet agents. You can find them in one of our Premier Bet shops or in the street. You have 30 days to make your voucher deposit as per the validity date mentioned on the ticket.

 

  • To make your deposit log into your Premier Bet account.
  • Click on DEPOSIT, enter the deposit amount and click on the Voucher option.
  • You will be presented with any active bonuses you have qualified for and you are required to click to accept any active bonus you would like to participate in.
  • Click PROCEED PAYMENT.
  • You can now enter your Voucher code and click on SUBMIT.

 

After your Voucher code is successfully validated, the money is credited to your account and you can bet immediately.

Depositing via Airtel
To deposit funds to your Premier Bet account using Airtel PayBill, Please use your Airtel mobile phone.

  1. Go to Airtel Money Menu *778#
  2. Select 4 – Make Payments
  3. Select 5 – Goods and Services
  4. Enter Business Name: PremierBet
  5. Enter the amount
  6. Enter the reference: your phone number registered on the website
  7. Enter Pin and Confirm transaction
Accounts will be credited within 4 - 12 hours (determined by operating hours). You will be able to see the transaction successfully proceed via the My Profile/Financial page.

*Operator charges may apply

You can also credit your account from any Airtel Money Booth using your phone number as a reference. (Phone number must be registered to your website account first)
Withdrawing your winnings
Login to your account, Click on WITHDRAW, enter the amount to withdraw and select the Payment Account you wish to withdraw back to using the drop down menu.

We currently have 2 methods of withdrawal, Voucher and Airtel Mobile Money.

Once you have made a withdrawal request, we will process this request as quickly as possible.
Withdrawing via Voucher
Login to your Premier Bet account, click on WITHDRAW, enter the amount to withdraw and select the Voucher option from the Payment Account drop down menu.

Click on WITHDRAW then PROCEED PAYMENT.

Your withdrawal request is automatically processed, your Voucher code can be found on the My Profile/Financial page. You will need to show the Voucher code in one of our Premier Bet agencies/kiosks to receive the cash.

Once generated a withdrawal Voucher code has a to be used within 7 days, you will not be able to get your funds after 7 days has passed.
Withdrawing via Airtel
Login to your Premier Bet account, click on WITHDRAW, enter the amount to withdraw and select the Airtel option from the Payment Account drop down menu.

Click on WITHDRAW then PROCEED PAYMENT.

Your withdrawal request will be processed by our team as soon as possible and you will be able to see the transaction successfully proceed via the My Profile/Financial page.
Stake Limits / Deposit Limits / Withdrawal Limits
Voucher
  • Minimum deposit is 5 ZMW and maximum deposit is 15,000 ZMW
  • Minimum withdrawal is 10 ZMW and maximum withdrawal is 10,000 ZMW
Airtel
  • Minimum deposit is 10 ZMW and maximum deposit is 15,000 ZMW
    (please note there is a charge of 1 ZMW on customers for deposit between 1 ZMW to 150 ZMW)
  • Minimum withdrawal is 10 ZMW and maximum withdrawal is 10,000 ZMW
Stake
  • Minimum stake is 1 ZMW and maximum stake is 10,000 ZMW
 
Withdrawal declined

Withdrawal requests can be declined if our T&C's are not met. Please ensure you have met the following criteria:

 

  • Place only one withdrawal request for the full amount
  • Bonus conditions have been met: You have to complete the wagering requirements of bonuses you receive before being allowed to withdraw.
  • Deposit/Withdrawal method mismatch: Please use same withdrawal method as the one used for your last deposit
  • No bet placed with last deposit: We are not a bank and all (100%) funds deposited have to be played through
Winning bets

When your bet wins, the winnings will automatically be added to your online account as soon as we have settled that event.

The maximum return per bet is 990,000 ZMK

Postponed / cancelled matches
If a match is cancelled all bets are void and stake returned to your account.

A postponed match is void unless it is rescheduled and played within 24 hours of the original start time and this is confirmed within 12 hours of the original start time.

Where a void match is included in an accumulator, the bet will be settled on the remaining valid selections.
Betting History
Quick access to all your latest open and settled bets.

  • Using desktop you can view your bet history, within the “HISTORY” button located in the Betslip to the right hand side of the page.
  • Using full mobile simply click on the “MY BETS” icon located on the bottom menu.
  • Using quick bet simply click on the person icon then click on “HISTORY”
Forgotten Password
If you have forgotten your username or password. Please follow the instructions below:

Full Mobile
  1. Click on Login > Forgot Password
  2. Enter the email address registered upon creation of your account and click RESET PASSWORD.
  3. You will receive an email with a password reset URL from us shortly thereafter. Click on the reset password URL and follow the instructions on the screen to reset your password.
Quick Bet
  1. Click on person icon (top left) > Forgot Password
  2. Enter the email address registered upon creation of your account and click RESET PASSWORD.
  3. You will receive an email with a new password.
Desktop
  1. Click on the Forgot Password padlock icon within the password field at the top right hand side of a page.
  2. Enter the email address registered upon creation of your account and click RESET PASSWORD.
  3. You will receive an email with a password reset URL from us shortly thereafter. Click on the reset password URL and follow the instructions on the screen to reset your password.
If you simply want to change your password you can do so within the Account > Personal info page once logged in.
1 / X / 2 market

1 indicates a home team win or the first team listed

X indicates a draw

2 indicates an away team win or the second team listed

 

You can find all other betting rules by clicking here.

Accumulators

An accumulator is a bet on two or more selections all of which must win to get a return.

100% first deposit bonus
In order to unlock this bonus you need to meet conditions listed in Terms and Conditions tab. When you place a bet funds are firstly taken from "Withdrawable" wallet then from "Bonus" wallet.

Ex: withdrawable = 300 ZMK, bonus = 900 ZMK, you place a bet of 1,000 ZMK. 300 ZMK will be taken from "Withdrawable" wallet and 700 ZMK from "Bonus" wallet. Odds will respectively mutiply stake amount taken from each part. Ex: if odds are 2.0 and bet is a winner, you will get 600 ZMK x 2 in "withdrawable" and 1,400 ZMK x 2 in "bonus".

Your total balance will then be 2,200 ZMK with 600 ZMK in "Withdrawable" and 1,600 ZMK (1,400 won + 200 not used for the previous bet) in "Bonus".

You can see remaining wagering requirement from your account, "Bonus" tab. Once wagering requirement completed bonus will be unlocked. Bonus funds you have wagered will be first transferred in "Unlocking" section if you still have pending bets. Once these bets settled funds will be unlocked and withdrawable.